Job Title: Privacy Operations Lead
Location: New York or New Jersey (Hybrid / In-office)
Base Salary: $100,000 - $130,000 per year
Company Overview:
Our client is a leading financial institution with a strong reputation in the banking industry. They are committed to maintaining the highest standards of compliance, privacy, and data protection. The Privacy Compliance and Operations Manager will play a key role in overseeing privacy and compliance operations within the bank, ensuring that all practices align with industry regulations and best practices in data privacy.
Position Overview:
The Privacy Compliance and Operations Manager will be responsible for developing, implementing, and maintaining the bank's privacy compliance program, with a particular focus on ensuring that all operations adhere to relevant data privacy laws and regulations (e.g., GDPR, CCPA, GLBA). This role will also oversee the operational aspects of the privacy compliance function, ensuring efficient processes and effective communication between departments to protect customer data and mitigate privacy risks.
Key Responsibilities:
- Develop, implement, and maintain the bank's privacy compliance program, ensuring alignment with privacy regulations (GDPR, CCPA, GLBA, etc.).
- Oversee the daily operations of privacy compliance activities, including data protection assessments, audits, and risk assessments.
- Collaborate with cross-functional teams, including legal, risk, IT, and operations, to address privacy-related issues and implement policies to ensure the proper handling and protection of customer data.
- Conduct regular reviews of internal privacy processes to ensure compliance with privacy regulations and industry best practices.
- Manage data privacy incidents, breaches, and inquiries, including coordinating investigations, reporting, and corrective actions.
- Develop and deliver privacy training and awareness programs for employees to ensure compliance with privacy requirements across the organization.
- Monitor and stay up to date with privacy regulation changes and emerging trends in data privacy to ensure proactive compliance adjustments.
- Serve as the primary point of contact for privacy-related issues, working closely with regulatory bodies, auditors, and internal stakeholders.
- Prepare and present regular reports to senior management and stakeholders on privacy compliance activities, risks, and improvements.
Qualifications:
- Bachelor's degree in Business, Law, Information Security, or related field. Certifications such as CIPP/US, CIPP/E, or similar are a plus.
- 5+ years of experience in privacy compliance, risk management, or data protection within the financial services industry.
- Deep knowledge of privacy laws and regulations, including GDPR, CCPA, GLBA, and other relevant privacy standards.
- Proven experience in managing privacy operations, assessments, and incident response.
- Strong communication and interpersonal skills, with the ability to work across departments and with senior leadership.
- Experience developing and implementing privacy training and awareness programs.
- Excellent organizational and problem-solving skills, with attention to detail and the ability to manage multiple priorities.
- Ability to handle sensitive information with discretion and integrity.
- Knowledge of privacy technology tools and solutions is a plus.
